In 2020, customer experience is expected to become the main differentiator between brands. Already, nearly 90% of businesses say they're competing mainly on their customer experience. But unfortunately, 51% of consumers report that most companies aren't meeting their heightened expectations. The silver lining here is that there is plenty of room for your financial institution to break away from the pack and deliver banking experiences that are sure to please customers. Whether you're a legacy banking institution or are just breaking into this competitive sector, this transformative technology helps you reinvent your consumer banking experience to keep up with consumer demands.